Refund policy
At Printable Craft, all products sold on our website are digital printable products, paper craft templates, guides, and downloadable files. No physical product will be shipped.
Because our products are delivered digitally and can be accessed or downloaded after purchase, all sales are final.
No Refunds on Digital Products
Due to the nature of digital products, we do not offer refunds, returns, cancellations, or exchanges once an order has been completed.
Digital files cannot be returned once they have been delivered, downloaded, or accessed.
Please Review Before Purchasing
Before placing your order, please carefully review the product description, what is included, file formats, printing requirements, compatibility details, and any other information shown on the product page.
By completing your purchase, you acknowledge that you are purchasing a digital product and agree that your order is non-refundable.
Download & Access Issues
If you have trouble downloading your files, accessing your printable products, or receiving your order email, please contact us.
We are happy to help with:
- Resending your download link
- Helping you access your files
- Fixing broken or missing download links
- Assisting with file-access issues
- Answering questions about your order
Printing & Compatibility
Please note that colors and print results may vary depending on your printer, paper, ink, device, and print settings.
We recommend reviewing the product details and required file formats before purchasing to make sure the digital files are suitable for your intended use.
Refunds will not be provided for issues caused by incompatible software, printers, devices, incorrect print settings, or a change of mind after purchase.
Duplicate Orders
If you accidentally purchase the same product or place the same order more than once, please contact us so we can review the issue and assist you where possible.
Contact Us
For help with your order, please email us at:
Please include your order number and the email address used at checkout so we can assist you as quickly as possible.
Policy Updates
Printable Craft may update this Refund Policy from time to time. Any changes or updates will be posted on this page.